How to Reset Your Aidium Password

There are two easy ways to reset your password. From the initial login screen or from your User Account Settings while logged-in to Aidium.

We will explore two easy methods for resetting an Aidium password: 

• Initial Login Screen
• User Account Settings (while logged in)
  

Initial Login Screen - aidium.app

1. If you forget your password while logging in, simply click the ‘Forgot password?’ link.
   
   
2. Add your login email address and click ‘Continue’.
   
   
3. You will then receive a confirmation that a password reset email was sent to that email address. If you do not see the email, be sure to check your junk/spam folder.
   
   If you still do not see the email, check the email address listed in your browser to ensure it's correct. If it is correct, you can click the 'Resent email' button to request a new email.
   
   If the email address is spelled incorrectly, just click the back button in your browser to start again.
   
   
4. Check your email - You should receive an email within a few minutes. Open the email and then click the 'Set New Password' button.
   
   
5. After clicking the button or link, the password reset page will open in your default browser. Enter and confirm your new password. You may preview each entry by pressing the ‘eyeball’ icon next to each. When you confirm your passwords match and fulfill the password requirements, Click, ‘Reset password’ button.
   
   
6. When completed, you should receive a confirmation of the successful password update. Just click, ‘Back to All Applications’, which will take your to the initial login window to enter your login credentials.
   
   
   
   

User Account Settings (While logged In)

1.  In the lower-left corner, look for your name and headshot. Click there and chose ‘Account settings’
   
   
2. On the Account Settings page, you will see your login email address. Below that is a 'Reset Password' button. Click that button to open a new browser tab. If pop-ups are blocked, you will want to permanently or temporarily allow them for aidium.app.
   
   
3. Once the new tab opens, enter and confirm your new password. You may preview each entry by pressing the ‘eyeball’ icon next to each. When you confirm your passwords match and fulfill the password requirements, Click, ‘Reset password’ button.
   
   
4. When completed, you should receive a confirmation of the successful password update. Just click, ‘Back to All Applications’, which will take your to the initial login window to enter your login credentials.