Submit for A2P 10DLC Campaign Registry Approval to Allow SMS/Texting from Aidium

A2P 10DLC Campaign Registry is a 3rd party requirement for sending SMS/Texts from any platform, including Aidium. This process involves a few steps that must be completed by an Aidium admin and requires basic and legal information about your company.

"The Campaign Registry" (TCR) was created by a consortium of cell phone carriers to drastically reduce the potential for SPAM and 'scam' text messages from reaching cell phones. Not only does this increase the security and protection of anyone with a cell phone, but also increases the quality of messaging and chances of legitimate messages being read.

The registration requirements are managed by The Campaign Registry (TCR) and Aidium must adhere to them. We have and are continuing to taking great lengths to ensure ease in submitting for this approval.

In this article, we will explain the steps that are required by you or an Aidium administrator.

Before you begin, it's important to know or have available the following details about your company:

1. Legal Business Name - This cannot simply be a 'team name', it must be the legal entity, registered with the government for tax and legal purposes.
2. Physical Address - This must be the address your Legal Business is registered.
3. Business Type - Coop, Corp, LLC, Non-Profit, Partnership
4. Company Status - Private or Public (If public, it will require Ticker Symbol and Exchange)
5. Business Registration Number (EIN) - This is easily obtained from HR or just about any tax document (including a W2)
6. Website - This must be a fully compliant website URL that includes the above #1, #2 and #3, clearly listed on the website, along with compliant TCPA language on any contact form.

Obtain the information of a legal representative for your company:

Be sure this person is available for a few weeks after submitting, understands the reasoning for TRC approval, has the authority to direct changes based on TCR feedback, and can make legal decisions on behalf of the company.

1. Full name
2. Position
3. Job Title
4. Email
5. Phone

Locate and Submit Business Information in Aidium

To start this process, you must log-in to Aidium as an Administrator.  Make sure you have all of the above information ready to enter. All information should be entered in a single session.

1. Once you are logged-in to Aidium as an admin and you have clicked on your Enterprise. Click on the drop-down at the top-left and choose 'Enterprise Settings'.
   
   
2. Next, the 'Enterprise Profile' page will load. Look to the second pane labeled, 'Business Details' and click the 'Edit' button.
   
   
3. The Edit Business Details slide-out will appear on the right. This is where you will enter all the information listed in the top section of this article. Everything is required before clicking the 'Save' button. So, be sure you have all of the required information before beginning.
   
   
4. After 'saving', the information will be displayed on the Enterprise Profile page.
   
   
5. Next, look to the third pane, labeled 'Point of Contact' and click the 'Edit' button.
   
   
6. The Edit Point of Contact slide-out will appear on the right. This is where you will enter all the information the contact information for a member of your company that has legal decision making power, understands the requirements of TCR and is ready to receive informative requests from TCR during the approval process. Often this representative is in a CTO, CMO or CEO type of roll.
   
   
   
   
7. After 'saving', the information will be displayed on the Enterprise Profile page.
   
   
8. After all the information is entered and saved, you will let Aidium know by informing your designated implementation specialist (if you are in the implementation phase) -or- simply email support@thinkaidium.com.
   
   We will then walk you though and assist with the submission to TCR for SMS/Text sending approval. This process can take a few weeks or more, depending upon the accuracy of information, availability and timely reply to any follow-up requests from either Aidium or TCR.
   
   Sometimes an initial approval request is denied. If this occurs, we will let you know and explain the reason for rejection. After remedying any issues with the initial submission and subsequent updates to correct the issue, we will re-submit on your behalf.