Box and Bestow gifting automation via webhook
This article walks you through setting up a Lendware automation that sends transaction and borrower details to our gifting partner, Box and Bestow, using a webhook.
When to use this
Use this when you want a gift order to be created or triggered automatically after a transaction hits a specific milestone, most commonly a Transaction Status change.
What you need before you start
- Access to Automations in your Lendware account.
- A clear trigger event, for example Transaction Status equals Funded.
Step by step setup
1. Create or open the right automation
- In the left navigation, go to Automations.

- Click Create Automation.

- Select an Automation Purpose. In most gifting cases, select Transaction based automation.

2. Configure the trigger
- Select your trigger. Most commonly, this is a Transaction Status trigger, like a status change to Funded.

3. Add the webhook action
- Under Actions, click Add Action.
- Select Webhook.

4. Configure the webhook details
Use the settings below.
- Webhook URL
https://hook.us1.make.com/7nnm7omc83t87uxbyo84s22t2381q990
Note. This is a universal URL and does not change by customer or trigger. - HTTP Method
Select POST. - Headers
Leave blank and unchanged. - Body
Copy and paste the payload template below into the Body field.
{
"recipientsdata": [
{
"ContactCrmId": "",
"CompanyId": "",
"FirstName": "",
"LastName": "",
"DOB": "1993-01-01",
"Email": "",
"PhoneNumber": "",
"Address": "",
"Suite": "",
"City": "",
"State": "",
"ZipCode": ""
}
],
"OrderList": [
{
"Email": "",
"LoanStatus": "",
"LO First Name": "",
"LO Last Name": "",
"TeamId": ""
}
]
}

5. Apply, save, and enable
- Click Apply on the webhook action.
- Finish any other steps in the automation.
- Save and enable the automation.
Best practice
If you already have an existing milestone automation, you can add the webhook action there instead of creating a brand new automation.
Troubleshooting tips
If gifts are not triggering as expected, check the following.
- Confirm the transaction is actually meeting the trigger conditions.
- Confirm the Webhook URL matches exactly and the HTTP Method is POST.
- Confirm the Body is valid JSON and all merge fields are spelled correctly.
- Confirm the borrower details needed for fulfillment are populated on the transaction, especially name, email, phone, and mailing address.
Need more help? Check out: Using the Webhook Action